My research uses Social Informatics perspectives to investigate public engagement with science, knowledge sharing, and communities of practice in mediated environments. Currently, I am interested in how social media can help or impede public engagement with science. More specifically, my research investigates the public engagement with scientific topics of COVID-19 (NSF #21-52423), Climate Change, and Artificial Intelligence on Twitter, YouTube, and Reddit. My research team is called mediated Public Engagement with Technology & Science.

I was honored to be named among the top 2% of researchers worldwide in the 2024 Stanford–Elsevier rankings, which utilize standardized citation metrics across all disciplines.

In my leadership roles, as Director of the Rob Kling Center, I enjoy supporting interdisciplinary teams and sustaining Rob Kling’s legacy for Social Informatics. I am passionate about fostering collaborative spaces where both students and faculty can thrive. I also had the privilege of serving as Chair of the Information & Library Science Department from 2022 to 2025.

I am the author of Communities of Practice: Fostering Peer-to-Peer Learning and Informal Knowledge Sharing in the Work Place from Springer and a co-editor of Global Wikipedia: International and Cross-Cultural Issues in Online Collaboration from Rowman & Littlefield and Social Informatics from Routledge both co-edited with Pnina Fichman. In the past, NSF funded my research project looking at tacit knowledge sharing in life science graduate programs (NSF #08-30137).

I organize an open panel called “Making Science in Public: Studying Relations Within Science Communication and Public Engagement” at 4S and EASST with colleagues, Sarah R Davies and Maja Horst. See also the special issue of Science Communication that I co-edited with Sarah.  

My Latest Works